FAQ

ON THE ORDER 

 

Can I change my order?

  • For stock order

1. Free of charge
2. The shipped order cannot be changed

  • For custom order

1. Free of charge within 2 days after you placed the order
2. All order information can be freely changed except that cap construction change is subject to $25 handling fee within 1 week
3. 30% handling fee will be charged for any change after 1 week when the unit is under processing
4. The shipped order cannot be canceled

 

ON THE PRODUCT 

 

1. What is natural color?

Natural color is the tone of virgin hair.It gradual changes from 1b off black to #2 dark brown.

2. What is the difference between human hair and synthetic hair?

Synthetic Hair: Burning smells like a burning plastic, there is a small flame, and feels viscous when it burns out.
Human Hair: Burning smells like a burnt fragrance, human hair burns out very quickly, and feels like coke. It also easily becomes ash.

3. Can I straighten my curly hair?

We don’t recommend to straighten curly hair because it may cause hair problems like shedding and tangle. But you can straighten it from time to time. 

4. Can I dye my curly hair?

Yes you can dye it, but curly hair is not easy to operate by yourself, so please let a professional stylist help you and don’t do that yourself.  

 

5. Cap size

wowafrican.com

6. Lace color 

How do i choose the correct lace color?

The lace color is made to imitate your scalp color, not your skin tone.
Be sure to part your hair, and look at your scalp color prior to making your selection.

Our standard lace colors are:

Transparent - Ideal for women who have white, cream or very fair skin scalp tones,suitable for most complexions

Light brown - Ideal for women who have light brown scalp tones.

Brown - Ideal for women who have darker brown scalp tones

Dark brown - For Dark Brown scalp tones

Beige - For Light Beige or Beige scalp tones.

Dark/Black - This color is only recommended if your scalp color is very dark
and you are ordering a wig in color 1 or 1b.

Most people with dark skin tone prefer the Dark brown.


The most popular lace color choices:Transparent/ Light brown/ Brown

WowAfrican lace color chart

 

What's the difference between French lace and Swiss lace?

Swiss is more undetectable, thinner.

Swiss lace and French lace are the most normal lace on lace wigs.
Swiss lace is finer and softer than French lace.
Swiss lace is with better and natural looking to match the skin.
French lace is a bit thicker and more durable for use.
Both two types of laces can be dyed to match different skins.

Yelhair only provide Swiss lace at the moment.